Assessment level · Function / Capability Area

Function / Capability Area

Examine readiness within a function, capability group or strategic transformation area.

Level profile

Who it serves, and what it asks.

Purpose
Examine the maturity and readiness of a specific function, capability group or strategic transformation area.
Primary decision-maker
Functional head, capability owner, practice leader, transformation leader.
Unit of analysis
A function, practice, capability group or defined organizational capability.
Focus of assessment
To what extent does the function or capability area possess the processes, governance, technology, workforce competence and operating practices required to deliver its future contribution?
Indian practice leader facilitating a functional team workshop with process maps and sticky notes on a whiteboard

Assessment parameters

What the Function / Capability Area assessment examines.

11 parameters, each read against the future requirements this level is accountable for.

Assessment parameter
What we assess
Capability definition
Clarity of purpose, scope, outcomes and ownership
Strategic relevance
Connection to business and transformation priorities
Capability architecture
Sub-capabilities, dependencies and role families
Process maturity
Repeatability, standardization and effectiveness of processes
Tools and technology
Availability and suitability of enabling tools
Governance and controls
Standards, decision rights, risk and quality controls
Workforce competence
Coverage and proficiency of relevant roles
Knowledge and reusable assets
Ability to reuse and scale expertise
Performance and outcomes
Whether the capability creates intended results
Innovation and improvement
Ability to evolve with new requirements
Ecosystem integration
Ability to work with other functions and partners

Maturity scale

Five levels, from fragmented to adaptive.

Each parameter is placed on this scale, against the level the future contribution requires.

  1. Level 1: InitialCapability is fragmented, dependent on individuals and inconsistently applied
  2. Level 2: EmergingBasic practices and ownership exist, but application is limited or inconsistent
  3. Level 3: EstablishedProcesses, roles, governance and practices are defined and regularly applied
  4. Level 4: IntegratedCapability is integrated across relevant functions and produces repeatable outcomes
  5. Level 5: AdaptiveCapability continuously evolves, scales and responds to changing requirements
Function / Capability Area readiness planSample data
Maturity profile

11 parameters, current level against the level required. Scale 1 to 5.

  • 1
    Strategic relevance2 levels to goL3 to L5
  • 2
    Capability architecture2 levels to goL2 to L4
  • 3
    Tools and technology2 levels to goL2 to L4
  • 4
    Workforce competence2 levels to goL2 to L4
  • 5
    Knowledge and reusable assets2 levels to goL1 to L3
  • 6
    Performance and outcomes2 levels to goL2 to L4
Prioritized focus areas
  • 1Capture and reuse expertise across the practice
  • 2Close workforce competence gaps in key role families
  • 3Map sub-capabilities and dependencies
How to read it

Each parameter sits on the five-level maturity scale. The gap is the number of levels between current and required maturity.

What this level receives

A maturity plan that moves the capability up a level.

The function view places each parameter on the five-level maturity scale, against the level the future contribution requires.

Maturity profile

Current and required maturity level for every parameter, on one scale.

Level gaps

How many levels each parameter must move, so effort goes where the gap is widest.

Capability architecture

The sub-capabilities, dependencies and role families behind the function.

Improvement roadmap

A short priority list for the capability owner and practice leaders.

NextLeaders / RolesExplore role-specific competence, workforce readiness and capability development needs.

Start at the level you make decisions at.

Create your account, choose the assessment level and invite the right participants. Results are shared only with authorized users.

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