Assessment level · Business Unit / Organization

Business Unit / Organization

Explore the readiness of a business unit or organizational entity to deliver future business outcomes.

Level profile

Who it serves, and what it asks.

Purpose
Assess whether a business unit or organizational entity can deliver its assigned future business outcomes and contribute to enterprise strategy.
Primary decision-maker
Business unit head, business president, COO, unit leadership team.
Unit of analysis
A defined business unit, subsidiary, geography, delivery organization or operating entity.
Focus of assessment
To what extent is the business unit prepared to translate enterprise strategy and future market requirements into sustainable business outcomes through its operating model, capabilities, workforce and delivery practices?
Indian business unit head leading a leadership huddle over a tablet scorecard and printed charts

Assessment parameters

What the Business Unit / Organization assessment examines.

11 parameters, each read against the future requirements this level is accountable for.

Assessment parameter
What we assess
Business-unit strategic alignment
Alignment between unit priorities and enterprise strategy
Market and client relevance
Ability to respond to changing client needs and market expectations
Portfolio readiness
Readiness of products, services and offerings
Operating model effectiveness
Whether the unit structure supports its future objectives
Delivery capability
Ability to deliver services consistently and at required quality
Commercial capability
Ability to generate sustainable revenue and margin
Workforce readiness
Availability and development of relevant talent
Leadership and management
Effectiveness of unit leadership and management systems
Cross-unit collaboration
Ability to access enterprise capabilities and collaborate with other units
Technology and knowledge enablement
Availability of platforms, assets, reusable knowledge and tools
Change capacity
Ability to execute multiple changes without disrupting delivery
Business Unit / Organization readiness planSample data
Unit readiness signature
62 / 100
Developing, strong delivery, weak portfolio
Readiness by parameter

11 parameters, sorted by gap. Target 4.0 of 5.

2 critical4 significant4 moderate1 on track
  • 1
    Change capacityCritical gap2.4 / 5
  • 2
    Portfolio readinessCritical gap2.5 / 5
  • 3
    Workforce readinessSignificant gap2.6 / 5
  • 4
    Commercial capabilitySignificant gap2.8 / 5
  • 5
    Cross-unit collaborationSignificant gap2.9 / 5
  • 6
    Market and client relevanceSignificant gap3.0 / 5
Prioritized focus areas
  • 1Protect delivery while running several changes
  • 2Refresh the portfolio for changing client needs
  • 3Rebuild commercial capability for new pricing models
How to read it

Each parameter is scored from the assessment evidence and banded against the target. Any gap band marks it for action.

What this level receives

A unit readiness plan tied to the outcomes it must deliver.

The business unit view shows how ready the unit is to turn enterprise strategy into results, and which gaps put those outcomes at risk.

Unit signature

The unit's overall readiness, comparable with other units in the enterprise.

Outcome risk view

Which parameters put the unit's assigned future outcomes at risk.

Shared gaps

Where the unit depends on enterprise capabilities or other units to close a gap.

Unit priorities

A ranked list of actions for the unit leadership team.

NextFunction / Capability AreaExamine readiness within a function, capability group or strategic transformation area.

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